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STAR and OAGI Approve Seven XML Standards

Mclean, VA, USA. August 29, 2002.

STAR (Standards for Technology in Automotive Retail), the IT standards body for the North American retail automotive industry, and OAGI (Open Applications Group, Inc.), a non-profit consortium focused on building reusable, interoperable XML messages, have approved seven XML standards for automotive dealer-to-manufacturer transactions.

STAR (Standards for Technology in Automotive Retail) is a non-profit, auto industry-wide initiative to create voluntary IT standards for the data elements and transmission format used by manufacturers, dealers, and retail system providers to communicate with each other. STAR's initiatives will result in a more efficient data exchange between dealers and manufacturers, with lower costs, more accurate and timely data, and increased levels of customer satisfaction.

"We are very excited to have 7 published standards ready for adoption in the automotive retail space. This is the culmination of two and a half years of diligent, collaborative work between over 50 STAR members, staff, and OAGI," says Tom Campisi, STAR communications chair.

"We are pleased to be a partner with the STAR organization in building these important XML standards," said David Connelly, CEO of the Open Applications Group. "This work will benefit the automotive retailers, the automotive manufacturers and ultimately the consumer by making business communications more efficient and cost-effective for the dealer."

STAR and OAGI, who created the XML message methodology on which STAR standards (called BODs -- Business Object Documents) are based, approved the following standards:

  1. Parts Order -- Defines the electronic parts order document a dealer sends to its manufacturer for processing.

  2. Parts Pick List -- Defines the "e-packing slip" a manufacturer sends to a dealer, outlining the parts the dealer has recently ordered.

  3. Parts Return -- Defines the electronic form a dealer sends to its manufacturer on parts it wishes to return due to obsolescence, damage, error, etc.

  4. Repair Order -- Defines a vehicle's parts and service information sent electronically from a dealer to manufacturer.

  5. Sales Lead -- Defines vehicle and prospect information from an existing or new customer between a dealer and manufacturer.

  6. Vehicle Service History -- Defines a vehicle's past history of repair and warranty claim information, which can be accessed by any authorized dealer.

  7. Warranty Reconciliation -- Defines the electronic advisory a manufacturer sends a dealer on the status of a warranty claim previously submitted to the manufacturer by the dealer.

About STAR (

The Standards for Technology in Automotive Retail (STAR) organization is the Information Technology (IT) standards organization for the retail automotive industry. The goal of the STAR organization is to use IT standards as a catalyst in fulfilling the business information needs of dealers and manufacturers while reducing the time and effort previously required to support this activity.

Headquartered in McLean, Virginia, STAR is a not-for-profit volunteer organization and its members include Dealers, Manufacturers and Retail System Providers (RSPs). As members, they are interested in developing, promoting, and administering voluntary IT standards in the retail automotive industry and improving the effectiveness, timeliness and competitiveness of the IT solutions needed within the retail automotive industry. STAR membership roster:

Dealer Groups: NADA

Retail System Providers: ADP, Arkona, Auto/Mate Inc., EDS Automotive Retail Group, PBS Financial Systems Inc., Procede Software, Reynolds & Reynolds, RouteOne, Sun Microsystems, UCS

Manufacturers: American Honda Motor Co., Inc., American Isuzu Motors, Inc., American Suzuki Motor Corp., BMW of North America, Inc., DaimlerChrysler, Ford Motor Company, General Motors Corp., Hyundai Motor Company, Jaguar Cars, Kia Motors America, Mazda North American Operations, Mitsubishi Motor Sales of America, Inc., Nissan North America, Inc., Porsche Cars North America, Inc., Saab Cars USA, Toyota Motor Sales, USA, Volkswagen of America, Volvo Cars of North America

About OAGI (

The Open Applications Group Inc. is a non-profit consortium organized to promote interoperability among Business Software Applications and to create and/or endorse one or more standards for achieving dramatically easier interoperability of Business Software Applications. They have over 7 years of extensive experience in building industry consensus interoperability specifications for business software applications and have developed a repeatable process for quickly developing high quality business content and XML representations of that content.


Tom Campisi
STAR Communications Chair
19001 South Western Ave B204
Torrance, CA USA 90509
Tel: +1 310.468.6554

David Connelly
President and CEO 1950 Spectrum Circle, Suite 400
Marietta, GA USA 30067
Tel: +1 770.980.3418

Prepared by Robin Cover for The XML Cover Pages archive. See: (1) the news item 2002-08-29 "STAR and OAGI Approve XML Standards in the Automotive Retail Space"; (2) "Standards for Technology in Automotive Retail (STAR)"; (3) "Open Applications Group."

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